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Recently, I received an update on a company I know well; it's at risk of a death spiral:A pandemic => change in customer behaviors => loss of market share to competitors.Another story unfolding in the public domain is of Chegg:Launch of chatgpt => change ... Read More

tl;drPrioritizing customer success and finding ways to manage customer success teams efficiently can lead to significant cost savings, improved customer retention, and, ultimately, profitability. Automation can be a powerful tool for reducing... Read More

tl;drRevOps is a revenue-optimizing machine that can help you to generate predictable revenue and improve customer experience.RevOps must optimize the entire revenue generation process from start to finish. To achieve success, you need... Read More

Listen to the podcast from a data management and engineering leader focused on enabling AI for enterprises who has worked at leading tech companies like Google:... Read More

Every successful strategy (what choice) starts with a goal (what destination).A CIO or a data leader needs to identify key goals and scope to successfully create a data strategy.Key goals and objectivesWhile every tech or IT te... Read More